People who don’t take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year. Peter Drucker
Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes. Peter Drucker
There are an enormous number of managers who have retired on the job. Peter Drucker
Plans are only good intentions unless they immediately degenerate into hard work. Peter Drucker
So much of what we call management consists in making it difficult for people to work. Peter Drucker
A manager is responsible for the application and performance of knowledge. Peter Drucker
Efficiency is doing things right; effectiveness is doing the right things. Peter Drucker
Time is the scarcest resource and unless it is managed nothing else can be managed. Peter Drucker
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. Peter Drucker
Teamwork is neither ‘good’ nor ‘desirable’. It is a fact. Wherever people work together or play together they do so as a team. Which team to use for what purpose is a crucial, difficult and risky decision that is even harder to unmake. Managements have yet to learn how to make it. Peter Drucker
The most important thing in communication is to hear what isn’t being said. Peter Drucker
There is nothing so useless as doing efficiently that which should not be done at all. Peter Drucker
The computer is a moron. Peter Drucker
Innovation is the specific instrument of entrepreneurship: the act that endows resources with a new capacity to create wealth. Peter Drucker
During periods of discontinuous, abrupt change, the essence of adaptation involves a keen sensitivity to what should be abandoned – not what should be changed or introduced. A willingness to depart from the familiar has distinct survival value. Peter Drucker